Callbot — Terms of Use

These terms cover the Callbot apps for Mac and iPhone and callbot.wecomax.com, made by Wecomax (operator: Nikita Stukalov, hello@wecomax.com). By using Callbot you agree to them. The Privacy Policy is part of these terms.

What Callbot does

Callbot is an AI assistant that answers and places calls, replies to messages, keeps notes, tasks and tables, and can operate apps on your computer when you give it the macOS permissions it asks for. It works through your own accounts in WhatsApp, Zalo, Telegram and other apps.

AI can be wrong

Callbot uses artificial intelligence. Its answers, summaries and actions can contain mistakes. Check important information before you rely on it. You decide which actions it may take without asking you.

Your responsibilities

• Use Callbot only for lawful purposes. Before Callbot places marketing calls or messages for you, make sure your country's rules allow them: many countries require the recipient's prior consent, limited calling hours, and checks against do-not-call registers (for example Vietnam's Decree 91/2020, the US TCPA, Germany's UWG).
• Callbot says in its first sentence that it is an AI assistant wherever the law of the other person's country requires it (for Zalo, Vietnamese law; for phone and WhatsApp, the country of the number), and by default wherever it is unsure. It never denies being an AI when asked. Do not change it to pretend to be a human.
• Follow the terms of every messenger you connect. Automating a personal account can lead the messenger to limit or block it; that risk is yours.
• Keep your devices and accounts secure. You are responsible for what is done with your account.

Balance, packages and payments

• Packages are bought through the App Store. Part of each package becomes an AI balance shown in US dollars; each AI request uses the cost of the model it runs on, so a balance lasts longer on cheaper models.
• The app shows your balance and what each request cost. When the balance reaches zero, AI features pause until you top up.
• Refunds for App Store purchases are handled by Apple under its rules. An unused balance is not cash and cannot be transferred.

Updates

Callbot updates itself, including improved scripts and fixes learned across installations, as described in the Privacy Policy. Some updates may be required to keep using the service.

Liability

Callbot is provided as it is. To the extent the law allows, we are not liable for lost profits, lost data, blocked messenger accounts or decisions made on AI output; our total liability is limited to what you paid us in the three months before the claim. Nothing here limits rights you have as a consumer that the law does not allow to be limited.

Ending

You can stop at any time and delete your account in the app (Settings → Account → Delete account). We may suspend an account used against these terms or the law.

Changes and contact

We will post changes here and say so in the app. Questions: hello@wecomax.com.